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Evidence.hu

General Terms and Conditions

This document will not be filed (not accessible afterwards), it will be concluded only in electronic form, it is not considered a written contract, it is written in Hungarian, and it does not refer to a code of conduct. If you have any questions regarding the operation of the webshop, the ordering and delivery process, we are available at the contact details provided.

Service provider details:

Name of the service provider: Exity Kft.

The seat of the service provider ise (and also the place of complaint handling): 1163 Budapest, Kövirózsa u. 103153/20.

The service provider's contact information and regularly used electronic mail address for contacting users: judit@evidence.hu

Company registration number: 13-09-862387

Tax number: 13575168-2-42

Name of registering authority: Budapest District Court

His phone number: 0036-70-389-7125

Language of the contract: Hungarian

Name, address, e-mail address of the hosting provider:

Unas online Kft.

Address: 4028 Debrecen Kassai út 129.

Phone number: 06-1/234-5011

E-mail: unas@unas.hu

Web address: www.unas.hu

Basic provisions:

Questions not regulated in these Regulations, as well as the interpretation of these Regulations, are governed by Hungarian law, in particular Act V of 2013 on the Civil Code ("Civil Code") and electronic commercial services, the CVIII of 2001 on certain issues of information society-related services. (Elker. tv.) Act and 45/2014 on the detailed rules of contracts between the consumer and the business. (II. 26.) to the relevant provisions of Government Decree. The mandatory provisions of the relevant legislation apply to the parties without special stipulations.

These Regulations are effective as of August 13, 2018 and will remain in effect until revoked. The Service Provider is entitled to unilaterally modify the Regulations. The Service Provider will publish the amendments on the website 11 (eleven) days before their entry into force. By using the website, users accept that all regulations related to the use of the website automatically apply to them.

User, if he enters the website operated by the Service Provider or reads its content in any way - even if he is not a registered user of the website, he acknowledges that the provisions of the Regulations are binding on him. If the User does not accept the conditions, he is not entitled to view the content of the website.

The service provider reserves all rights regarding the website, any part of it and the content appearing on it, as well as the distribution of the website. Downloading, electronic storage, processing and sale of the content appearing on the website or any part of it is prohibited without the written consent of the Service Provider.

Register/Purchase

By purchasing/registering on the website, the user declares that he has read and accepts the terms of these GTC and the Data Management Information published on the website, and consents to data management.

The user is obliged to provide his own real data during the purchase/registration. In the case of false data provided during the purchase/registration or related to another person, the resulting electronic contract is void. The Service Provider excludes its responsibility if the User uses its services on behalf of another person, with the data of another person.

The Service Provider bears no responsibility for delivery delays or other problems or errors that can be attributed to wrongly and/or inaccurately provided data by the User.

The Service Provider shall not be held liable for damages resulting from the User forgetting his or her password or it becoming accessible to unauthorized persons for any reason not attributable to the Service Provider.

Scope of products and services available for purchase

The displayed products can only be ordered online. The prices displayed for the products are in HUF and include the statutory VAT, but do not include the home delivery fee. No separate packaging costs will be charged.

In the webshop, the Service Provider displays the name and description of the product in detail, and displays photos of the products. The images displayed on the product data sheet may differ from the real ones and may be used as illustrations. We are not responsible for the difference between the image displayed in the webshop and the actual appearance of the product.

If a promotional price is introduced, the Service Provider will fully inform Users about the promotion and its exact duration.

In the event that, despite the Service Provider's care, an incorrect price is displayed on the Web Store's interface, especially with regard to the obviously incorrect, e.g. for a price of HUF "0" or HUF "1" that is significantly different from the well-known, generally accepted or estimated price of the product, or which may appear due to a system error, then the Service Provider is not obliged to deliver the product at the wrong price, but can offer delivery at the correct price, upon knowledge of which the Customer may abandon his intention to purchase.

In the case of an incorrect price, there is a striking disparity in value between the real and stated price of the product, which an average consumer needs to notice immediately. Based on Act V of 2013 on the Civil Code (Ptk.), the contract is created by the mutual and unanimous expression of the will of the parties. If the parties cannot agree on the contractual terms, i.e. there is no declaration expressing the will of the parties mutually and unanimously, in that case we cannot speak of a validly concluded contract from which rights and obligations arise. Based on this, an order confirmed at an incorrect/wrong price is considered a void contract.

Order process

After registration, the user logs into the webshop/or can start shopping without registration.

User sets the number of products to be purchased.

User places selected products in cart. The user can view the contents of the basket at any time by clicking on the "basket" icon.

If the User wants to add another product to the cart, he selects the "continue shopping" button. If you don't want to buy an additional product, check the quantity of the product you want to buy. You can delete the contents of the basket by clicking the "delete - X" icon. To finalize the quantity, the User clicks on the "update/update cart" icon.

User selects the delivery address and then the delivery/payment method, the types of which are as follows:

Payment methods:

Payment by cash on delivery: If the ordered product is delivered by courier service, it is possible for the User to pay the total amount of the order to the courier in cash when receiving the ordered product(s).

By bank transfer: The user must transfer the value of the ordered products to the bank account in the confirmation e-mail within 3 days. After the amount has been credited to the Service Provider's bank account, the User is entitled to receive the product(s) in the manner specified by him.

If there is an error or deficiency in the products or prices in the webshop, we reserve the right to make corrections. In such a case, we inform the customer of the new data immediately after the error is recognized or modified. After that, the user can confirm the order once more or withdraw from the contract.

The total amount to be paid includes all costs based on the summary of the order and the confirmation letter. The invoice (and, if it belongs to the product, the warranty card) is included in the package. The user is obliged to inspect the package in front of the courier upon delivery, and in case of possible damage to products or packaging, he is obliged to request a report, in case of damage, he is not obliged to accept the package. The Service Provider does not accept subsequent complaints without a protocol! Packages are delivered on working days between 8 a.m. and 5 p.m.

After entering the data, the User can send his order by clicking on the "Send order" button, but before that, he can check the entered data one more time, or send a comment with his order, or notify us by e-mail of other things related to the order his wish.

By placing the order, the user acknowledges that he is obligated to pay.

Correction of data entry errors: Before closing the order process, the user can always go back to the previous phase, where he can correct the entered data. In detail: During the order, it is possible to view and modify the contents of the basket, if the basket does not contain the quantity to be ordered, the User can enter the number of the quantity to be ordered in the data input field in the quantity column, and then press "update/update basket ” button. If the User wishes to delete the products in the basket, click the "X" "delete" button. During the order, the User always has the opportunity to correct/delete the entered data.

After sending the order, the user will receive a confirmation by e-mail. If this confirmation is not received by the User within the expected deadline depending on the nature of the service, but no later than 48 hours after sending the User's order, the User will be released from the obligation to make an offer or contractual obligation. The order and its confirmation shall be deemed to have been received by the Service Provider or the User when it becomes available to him. The Service Provider excludes its responsibility for confirmation if the confirmation is not received in time because the User entered the wrong e-mail address during registration, or because the storage space belonging to his account is full, he is unable to receive messages.

The user acknowledges that the confirmation described in the previous point is only an automatic confirmation and does not create a contract. The contract is created when, after the automatic confirmation mentioned in the previous point, the Service Provider notifies the User in a new e-mail about the details of the order and its expected fulfillment.

Processing and fulfillment of orders

Orders are processed during business hours. It is also possible to place the order outside of the times marked as processing the order, if it is done after the end of working hours, it will be processed the following day. The service provider's customer service will always confirm electronically when it can fulfill your order.

General delivery deadline, within 2-5 working days from the conclusion of the contract.

Based on the sales contract, the Service Provider is obliged to transfer the ownership of the item, and the User is obliged to pay the purchase price and take delivery of the item.

If the seller is a business and the buyer is a consumer, and the seller undertakes to deliver the item to the buyer, the risk of damage passes to the buyer when the buyer or a third party designated by him takes possession of the item. The risk of damage is transferred to the buyer upon handover to the carrier, if the carrier was commissioned by the buyer, provided that the carrier was not recommended by the seller.

If the seller is a company and the buyer is a consumer, in the absence of a different agreement between the parties, the seller (according to these GTC: Service Provider) must, without delay, but no later than thirty days after the conclusion of the contract, the buyer (User) to make the matter available.

In case of delay by the Service Provider, the User is entitled to set an additional deadline. If the seller does not perform within the additional deadline, the buyer is entitled to withdraw from the contract.

The User is entitled to withdraw from the contract without setting an additional deadline if

a) the Service Provider refused to fulfill the contract; or

b) according to the agreement of the parties or due to the recognizable purpose of the service, the contract should have been performed at the specified performance time - and not at any other time.

If the Service Provider does not fulfill its obligations under the contract because the product specified in the contract is not available, it is obliged to inform the User immediately and refund the amount paid by the User immediately.

Right of withdrawal

Directive 2011/83/EU of the European Parliament and the Council, as well as Regulation 45/2014 on the detailed rules of contracts between consumers and businesses. (II.26.) Pursuant to the regulations of the Government Decree, the Consumer may withdraw from the contract without giving reasons within 14 days of receiving the ordered product, and may return the ordered product. In the absence of this information, the Consumer is entitled to exercise his right of withdrawal up to 1 year. If the Service Provider provides the information after the expiration of 14 days from the date of receipt of the product or the conclusion of the contract, but within 12 months, the deadline for withdrawal is 14 days from the date of communication of this information.

The Consumer can exercise his right of withdrawal with a clear statement to this effect, or in accordance with Art. 45/2014. (II.26.) by means of the declaration model specified in Annex 2 of the Government Decree.

The consumer can also exercise his right of withdrawal in the period between the date of conclusion of the contract and the day of receipt of the product.

The cost of returning the product must be borne by the consumer, the company did not undertake to bear this cost.

In the case of exercising the right of withdrawal, the Consumer will not be charged any costs other than the cost of returning the product.

The Consumer is not entitled to the right of withdrawal in the case of a non-pre-manufactured product that was produced based on the instructions or at the express request of the consumer, or in the case of a product that was clearly tailored to the consumer.

The consumer may also not exercise his right of withdrawal

in the case of a contract for the provision of a service, after the completion of the service as a whole, if the company began the performance with the express, prior consent of the consumer, and the consumer was aware that he would lose his right of termination after the completion of the service as a whole;
with regard to a product or service whose price or fee depends on the possible fluctuation of the money market, which cannot be influenced by the company, even during the deadline for exercising the right of withdrawal;
with respect to a perishable product or a product that retains its quality for a short time;
with regard to a product with closed packaging, which cannot be returned after being opened after delivery for reasons of health protection or hygiene;
with regard to a product which, due to its nature, is inseparably mixed with another product after delivery;
with respect to an alcoholic beverage, the actual value of which depends on market fluctuations in a way that the company cannot influence, and the price of which was agreed upon by the parties when concluding the sales contract, however, the performance of the contract only takes place after the thirtieth day from the conclusion;
in the case of a business contract in which the business visits the consumer at the express request of the consumer in order to carry out urgent repair or maintenance work;
regarding the sale and purchase of audio and video recordings in sealed packaging, as well as copies of computer software, if the consumer has opened the packaging after delivery;
with regard to newspapers, magazines and periodicals, with the exception of subscription contracts;
in the case of contracts concluded at a public auction;
with the exception of housing services, in the case of a contract for the provision of accommodation, transport, car rental, catering or service related to leisure activities, if a deadline or deadline for performance defined in the contract has been agreed;
with regard to digital data content provided on a non-material data carrier, if the business has begun performance with the express, prior consent of the consumer, and the consumer has, at the same time as this consent, declared that he/she will lose his right of withdrawal after the start of performance.

After the return of the product/or the receipt of the cancellation statement, the Service Provider will refund the amount paid to the Consumer, including the delivery fee, immediately, but no later than 14 days after learning of the cancellation, in accordance with the above legislation.< /li>

During the refund, we use the same payment method as the one used during the original transaction, unless the Consumer expressly consents to the use of another payment method; due to the application of this refund method, the Consumer will not be charged any additional costs.

The consumer is obliged to return the goods or deliver them to the Service Provider's address without undue delay, but in no case later than 14 days after sending the notice of withdrawal from the contract to the Service Provider.

In the case of written cancellation, it is sufficient for the consumer to send the cancellation statement within 14 days.

The consumer complies with the deadline if he returns or hands over the product(s) before the end of the 14-day period. The return is deemed completed within the deadline if the consumer sends the product before the deadline.

The consumer only bears the direct cost of returning the product, unless the company has undertaken to bear this cost.

The Service Provider is not obliged to reimburse the Consumer for the additional costs resulting from the choice of a delivery method other than the cheapest standard delivery method offered by the Service Provider.

The Service Provider may withhold the refund until the goods(s) have been returned, or the Consumer has not provided evidence that they have been returned: the earlier of the two dates shall be taken into account.

If the Consumer wishes to exercise his right of withdrawal, he may indicate this in writing (either using the attached data sheet), by telephone, or even in person at one of the Service Provider's contacts. In the case of a written notification by post, we take into account the time it was sent to the post, and in the case of a telephone notification, the time it was sent by telephone. In case of notification by post, the Service Provider accepts notification as registered mail or package. You can return the ordered product to the Consumer Service Provider by post or using a courier service.

Regulation 45/2014 on the detailed rules of contracts between the consumer and the business. (II.26.) Government Decree here available.

Directive 2011/83/EU of the European Parliament and of the Council available here.

The right of withdrawal applies only to Users who qualify as consumers according to the Civil Code.

The right of withdrawal does not belong to the company, i.e. a person who is involved in his profession, independent occupation or business activity.

The procedure for exercising the right of withdrawal:

If the Consumer wishes to use the right of withdrawal, he is obliged to indicate his intention to withdraw via the contact details of the Service Provider.

The consumer exercises his right of withdrawal within the deadline if he sends his withdrawal statement before the end of the 14th day from the receipt of the product. In case of cancellation in writing, it is enough to send the cancellation statement within 14 days. In the case of notification by post, the date of posting is taken into account, in the case of notification by email or fax, the time of sending the email or fax is taken into account.

In case of cancellation, the Consumer is obliged to return the ordered product to the address of the Service Provider without delay, but no later than within 14 days from the date of notification of cancellation. The deadline is considered met if you send the product before the 14-day deadline (so it does not have to arrive within 14 days). The customer bears the costs incurred in connection with the return of the goods due to the exercise of the right of withdrawal.

However, the Service Provider is not obliged to reimburse the Consumer for the additional costs resulting from the choice of a delivery method other than the cheapest standard delivery method offered by the Service Provider. The Consumer also exercises his right of withdrawal in the period between the date of conclusion of the contract and the date of receipt of the product.

When buying and selling several products, if the individual products are delivered at different times, in the case of the last delivered product or a product consisting of several items or pieces, the customer can use the with right of withdrawal.

Warranty, guarantee

Defective performance

The obligee performs incorrectly if the service does not meet the quality requirements established in the contract or legislation at the time of performance. The obligee does not perform incorrectly if the entitled party knew of the error at the time of the conclusion of the contract, or should have known of the error at the time of the conclusion of the contract.

Stipulations in a contract between a consumer and a business that deviate from the provisions of this chapter on accessory warranty and guarantee to the disadvantage of the consumer are null and void.

Accessory warranty

In what cases can the User exercise his accessory warranty right?

In the event of defective performance by the Service Provider, the User may assert a warranty claim against the Service Provider in accordance with the rules of the Civil Code.

What rights does the User have based on his warranty claim?

The User may - at his or her choice - make use of the following accessory warranty claims: he or she may request repair or replacement, unless it is impossible to meet the demand chosen by the User or the company cannot meet another demand would involve a disproportionate additional cost. If you did not or could not ask for the repair or replacement, you can request a proportional reduction of the compensation, or the user can repair the defect at the company's expense, or have it repaired by someone else, or - as a last resort - withdraw from the contract. You can transfer from your chosen accessory warranty right to another, but the cost of the transfer will be borne by the User, unless it was justified or the company provided a reason for it.

What is the time limit for the User to assert his accessory warranty claim?

The user is obliged to report the error immediately after its discovery, but no later than within two months from the discovery of the error. At the same time, we would like to draw your attention to the fact that you can no longer assert your accessory warranty rights beyond the two-year limitation period from the completion of the contract.

Who can you assert your warranty claim against?

The User can assert his accessories warranty claim against the Service Provider.

What other conditions are there for asserting your accessory warranty rights?

Within six months from the date of delivery, there is no other condition for validating the accessory warranty claim other than reporting the error, if the User proves that the product or service was provided by the company operating the webshop. However, after six months from the date of performance , the User is obliged to prove that the error recognized by the User was already present at the time of performance.

Product warranty

In what cases can the User exercise his product warranty right?

In the event of a defect in a movable object (product), the User may - at his or her choice - enforce a warranty claim for accessories or a product warranty.

What rights does the User have based on his product warranty claim?

As a product warranty claim, the User may only request the repair or replacement of the defective product.

In which case is the product considered defective?

The product is defective if it does not meet the quality requirements in force at the time of placing it on the market, or if it does not have the properties described by the manufacturer.

What is the time limit for the User to assert his product warranty claim?

The User may assert a product warranty claim within two years of the product being placed on the market by the manufacturer. After this deadline, you will lose this right.

Who can you assert your product warranty claim against and under what other conditions?

You can only exercise your product warranty claim against the manufacturer or distributor of the movable item. The User must prove the defect of the product in the event of a product warranty claim.

In which cases is the manufacturer (distributor) exempt from product warranty obligations?

The manufacturer (distributor) is only released from its product warranty obligation if it can prove that:

- the product was not manufactured or marketed as part of its business activities, or

- the defect was unrecognizable according to the state of science and technology at the time of placing it on the market or

- the defect of the product results from the application of legislation or mandatory official regulations.

It is sufficient for the manufacturer (distributor) to prove one reason for exemption.

I would like to draw your attention to the fact that due to the same defect, you cannot assert a claim for accessory warranty and product warranty at the same time, in parallel with each other. However, if your product warranty claim is successfully asserted, you can assert your accessory warranty claim for the replaced product or repaired part against the manufacturer.

Warranty

In what cases can the consumer exercise his warranty right?

In the event of faulty performance, based on the mandatory warranty for certain durable consumer goods, the Service Provider is obliged to provide a warranty if the user is considered a consumer.

What rights are the user entitled to under the warranty and within what time frame?

The warranty period is one year. The warranty period begins on the day the consumer product is handed over to the consumer, or if the distributor or his representative performs the commissioning.

Based on your warranty claim, as chosen by the entitled party

requires repair or replacement, unless the fulfillment of the chosen warranty right is impossible, or if it would result in disproportionate additional costs for the obligee - compared to the fulfillment of another warranty claim - taking into account the value represented by the service in perfect condition, the gravity of the breach of contract and the warranty right damage caused to the rights holder by its performance; or
can request a proportional delivery of the compensation, can correct the defect at the cost of the obligee himself or have it repaired by someone else, or withdraw from the contract if the obligee did not undertake the repair or replacement, the (...) cannot fulfill this obligation, or if the holder's interest in repair or replacement has ceased.

There is no room for cancellation due to an insignificant error.

The repair or replacement - taking into account the properties of the thing and the purpose expected by the rightholder - must be carried out within a suitable time limit, while protecting the interests of the rightholder.

When is the company released from its warranty obligation?

The Service Provider is released from its warranty obligation only if it proves that the cause of the defect arose after the performance. We would like to draw your attention to the fact that due to the same defect, you cannot assert a claim for accessory warranty and warranty, or a claim for product warranty and warranty at the same time, in parallel with each other, but otherwise, the consumer is entitled to the rights arising from the warranty regardless of the rights described in the product and accessory warranty chapters.

The service provider does not have a warranty beyond the warranty period (professionally expected lifetime) for damages resulting from natural wear and tear/obsolescence.

The service provider is also not liable for any warranty or guarantee for damages caused by incorrect or negligent handling after the risk of damage has passed, excessive use, impacts other than those specified, or other improper use of the products.
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If the consumer asserts a replacement request within three working days of the purchase (commissioning) due to the failure of the consumer product, the Service Provider is obliged to replace the consumer product, provided that the failure prevents the intended use.

Procedure in the event of a warranty claim

In a contract between a consumer and a business, the agreement of the parties may not deviate from the provisions of the regulation to the detriment of the consumer.

It is the consumer's duty to prove the conclusion of the contract (with an invoice or even just a receipt).

Costs related to the fulfillment of the warranty obligation are borne by the Service Provider (§ 6:166 of the Civil Code).

The Service Provider is obliged to take a record of the consumer's reported warranty or guarantee claim.

A copy of the protocol must be made available to the consumer immediately and in a verifiable manner.

If the Service Provider is unable to make a statement about the fulfillment of the consumer's warranty or guarantee claim when reporting it, it must notify the consumer of its position - in the case of rejection of the claim, the reason for the rejection and the possibility of turning to the conciliation body - within five working days, in a verifiable manner consumer.

The Service Provider is obliged to keep the protocol for three years from its recording and to present it at the request of the inspection authority.

The Service Provider must endeavor to carry out the repair or replacement within fifteen days at most.

Miscellaneous Provisions

The service provider is entitled to use a contributor to fulfill its obligations. You are fully responsible for its illegal behavior, as if you had committed the illegal behavior yourself.

If any part of these Regulations becomes invalid, illegal or unenforceable, this will not affect the validity, legality and enforceability of the remaining parts.

If the Service Provider does not exercise its right under the Regulations, the failure to exercise the right cannot be considered a waiver of the given right. A waiver of any right is only valid if expressly stated in writing. The fact that the Service Provider does not strictly adhere to an essential condition or stipulation of the Regulations on one occasion does not mean that it waives its obligation to adhere strictly to the given condition or stipulation in the future.

The Service Provider and the User try to resolve their disputes amicably.

The parties confirm that the Service provider's webshop operates in Hungary and that its maintenance is also carried out here. Since the site can also be visited from other countries, users expressly acknowledge that the governing law in the relationship between the user and the Service Provider is Hungarian law. If the user is a consumer, Pp. Based on Section 26 (1), the court of the defendant's (consumer's) domestic residence has exclusive jurisdiction in disputes arising from this contract against the consumer.

Complaint handling order

The goal of our store is to fulfill all orders in good quality and to the complete satisfaction of the customer. If the User still has any complaints regarding the contract or its performance, he can communicate his complaint to the above telephone number, e-mail address, or by letter.

The service provider examines the verbal complaint immediately and remedies it as necessary. If the customer does not agree with the handling of the complaint, or the immediate investigation of the complaint is not possible, the Service Provider will immediately record the complaint and its position on it, and hand over a copy of it to the customer.

The Service will respond to the written complaint in writing within 30 days. He gives reasons for his position rejecting the complaint. The record of the complaint and a copy of the response will be kept by the Service Provider for five years and presented to the inspection authorities upon their request.

We would like to inform you that if your complaint is rejected, you can initiate an official or conciliation body procedure with your complaint, as follows:

The Consumer may file a complaint with the consumer protection authority:

No. 387/2016 on the appointment of the consumer protection authority. (XII. 2.) Pursuant to the government decree, or the district office of the county seat, the Pest County Government Office acts with national competence at the second level. THE

In the event of a complaint, the Consumer has the opportunity to contact a conciliation body, whose contact details can be found here:

Bács-Kiskun County Conciliation Board

Address: 6000 Kecskemét, Árpád krt. 4.

Phone number: (76) 501-525, (76) 501-500

Fax number: (76) 501-538

Name: Mátyus Mariann

E-mail address: bkmkik@mail.datanet.hu;

Baranya County Conciliation Board

Address: 7625 Pécs, Majorossy Imre u. 36.

Mailing address: 7602 Pécs, Pf. 109.

Phone number: (72) 507-154

Fax number: (72) 507-152

Name: Dr. József Bodnár

E-mail address: bekelteto@pbkik.hu;

Békés County Conciliation Board

Address: 5601 Békéscsaba, Penza ltp. 5.

Phone number: (66) 324-976, 446-354, 451-775

Fax number: (66) 324-976

Name: Dr. László Bagdi

E-mail address: bmkik@bmkik.hu;

Borsod-Abaúj-Zemplén County Conciliation Board

Address: 3525 Miskolc, Szentpáli u. 1.

Phone number: (46) 501-091, 501-870

Fax number: (46) 501-099

Name: Dr. Tulipán Péter

E-mail address: kalna.zsuzsa@bokik.hu;

Budapest Conciliation Board

Address: 1016 Budapest, Krisztina krt. 99.

Phone number: (1) 488-2131

Fax number: (1) 488-2186

Name: Dr. György Baranovszky

E-mail address: bekelteto.testulet@bkik.hu;

Csongrád County Conciliation Board

Address: 6721 Szeged, Párizsi krt. 8-12.

Phone number: (62) 554-250/118 ext.

Fax number: (62) 426-149

Name: László Dékány, Zoltán Jerney

E-mail address: bekelteto.testulet@csmkik.hu;

Fejér County Conciliation Board

Address: 8000 Székesfehérvár, Hosszúsétátér 4-6.

Phone number: (22) 510-310

Fax number: (22) 510-312

Name: László Kirst

E-mail address: fmkik@fmkik.hu;

Győr-Moson-Sopron County Conciliation Board

Address: 9021 Győr, Szent István út 10/a.

Phone number: (96) 520-202; 520-217

Fax number: (96) 520-218

Name: László Horváth

E-mail address: bekeltetotestulet@gymskik.hu;

Hajdú-Bihar County Conciliation Board

Address: 4025 Debrecen, Petőfi tér 10.

Phone number: (52) 500-749

Fax number: (52) 500-720

Name: Dr. Zsolt Hajnal

E-mail address: info@hbkik.hu;

Heves County Conciliation Board

Address: 3300 Eger, Faiskola út 15.

Mailing address: 3301 Eger, Pf. 440.

Phone number: (36) 416-660/105 ext.

Fax number: (36) 323-615

Name: Pintérné Dobó Tünde

E-mail address: tunde@hkik.hu;

Jász-Nagykun-Szolnok County Conciliation Board

Address: 5000 Szolnok, Verseghy park 8.

Phone number: (56) 510-610

Fax number: (56) 370-005

Name: Dr. Lajkóné dr. Laugh Judith

E-mail address: kamara@jnszmkik.hu;

Komárom-Esztergom County Conciliation Board

Address: 2800 Tatabánya, Fő tér 36.

Phone number: (34) 513-010

Fax number: (34) 316-259

Name: Dr. György Rozsnyói

E-mail address: kemkik@kemkik.hu;

Nógrád County Conciliation Board

Address: 3100 Salgótarján, Alkotmány út 9/a

Phone number: (32) 520-860

Fax number: (32) 520-862

Name: Dr. Erik Pongó

E-mail address: nkik@nkik.hu;

Pest County Conciliation Board

Address: 1119 Budapest, Etele út 59-61. 2nd em. 240.

Phone number: (1)-269-0703

Fax number: (1)-269-0703

Name: dr. Károly Csanádi

E-mail address: pmbekelteto@pmkik.hu

Website address: www.panaszrendezes.hu

Somogy County Conciliation Board

Address: 7400 Kaposvár, Anna utca 6.

Phone number: (82) 501-000

Fax number: (82) 501-046

Name: Dr. Ferenc Novák

E-mail address: skik@skik.hu;

Szabolcs-Szatmár-Bereg County Conciliation Board

Address: 4400 Nyíregyháza, Széchenyi u. 2.

Phone number: (42) 311-544, (42) 420-180

Fax number: (42) 311-750

Name: Görömbeiné dr. Katalin Balmaz

E-mail address: bekelteto@szabkam.hu;

Tolna County Conciliation Board

Address: 7100 Szekszárd, Arany J. u. 23-25.

Phone number: (74) 411-661

Fax number: (74) 411-456

Name: Tibor Mátyás

E-mail address: kamara@tmkik.hu;

Vas County Conciliation Board

Address: Honvéd tér 2, 9700 Szombathely.

Phone number: (94) 312-356

Fax number: (94) 316-936

Name: Dr. Zoltán Kövesdi

E-mail address: pergel.bea@vmkik.hu

Veszprém County Conciliation Board

Address: 8200 Veszprém, Budapest u. 3.

Phone number: (88) 429-008

Fax number: (88) 412-150

Name: Dr. László Óvári

E-mail address: vkik@veszpremikamara.hu

Zala County Conciliation Board

Address: 8900 Zalaegerszeg, Petőfi utca 24.

Phone number: (92) 550-513

Fax number: (92) 550-525

Name: dr. Csaba Koczka

E-mail address: zmbekelteto@zmkik.hu

The conciliation board is responsible for settling consumer disputes outside of court proceedings. The task of the conciliation board is to attempt to reach an agreement between the parties in order to settle the consumer dispute, and in the event of this being unsuccessful, it makes a decision on the matter in order to ensure simple, fast, efficient and cost-saving enforcement of consumer rights. At the request of the consumer or the Service Provider, the conciliation body provides advice on the rights and obligations of the consumer.

In the event of a cross-border consumer dispute related to an online sales contract or an online service contract, the procedure is solely the responsibility of the conciliation body operating under the Budapest Chamber of Commerce and Industry.

In the event of a complaint, the Consumer can use the EU online dispute resolution platform. Using the platform requires a simple registration in the European Commission system, by clicking here. After that, after logging in, the consumer can submit his complaint via the online website, which has the following address: http://ec.europa.eu/odr

The service provider is obliged to cooperate in the conciliation board procedure. As part of this, you must send your response to the conciliation board and ensure the participation of the person authorized to establish a settlement at the hearing. If the company's headquarters or premises are not registered in the county of the chamber that operates the territorially competent conciliation body, the company's obligation to cooperate extends to offering the possibility of concluding a written agreement that meets the consumer's needs.

If the consumer does not turn to a conciliation body, or if the procedure does not lead to a result, the consumer has the opportunity to go to court in order to settle the legal dispute. The lawsuit must be initiated with a statement of claim, in which the following information must be indicated:

the trial court;
names, places of residence and legal status of the parties and the representatives of the parties;
the right to be asserted, with the presentation of the facts on which it is based and their evidence;
the data from which the jurisdiction and competence of the court can be established;
a firm request for a court decision .

The document or a copy of the document whose content is referred to as evidence must be attached to the statement of claim.

Copyright

After evidence.hu, as a website, is classified as a copyrighted work, it is prohibited to download (duplicate), retransmit to the public, use in any other way, or store electronically the contents appearing on the Evidence.hu website or any part of them , processing and sale without the written consent of the Service Provider.

The Service Provider reserves all rights to all elements of its service, its domain names, the secondary domain names formed with them and its Internet advertising surfaces.

It is forbidden to adapt or reverse engineer the content of the Evidence.hu website or some parts of it; establishing user IDs and passwords in an unfair manner; use of any application that can be used to modify or index the Evidence.hu website or any part thereof.

The name Evidence.hu is protected by copyright, its use, except for references, is only possible with the written consent of the Service Provider.

The User acknowledges that the Service Provider is entitled to a penalty in case of use without a license. The amount of the penalty is HUF 60,000 gross per image, and HUF 20,000 gross per word. The user acknowledges that this penalty clause is not excessive, and browses the site with this in mind. In the event of a copyright infringement, the Service Provider uses a notarial certification, the amount of which is also passed on to the infringing user.

Privacy

The website's data management information is available on the following page: https://www.evidence.hu /data protection

Budapest, August 13, 2018

Datenschutzerklärung

Data management information

Name of data controller: Exity Kft.

Headquarters: 1163 Budapest Kövirózsa utca HRSZ 103153/20

Mail address, complaint handling: 1163 Budapest Kövirózsa utca HRSZ 103153/20

E-mail: norbert.antal@evidence.hu | judit@evidence.hu

Telephone number: +36 70/389-7125

Website: evidence.hu

Storage provider Name: UNAS Online Kft.

Mailing address: 9400 Sopron, Kőszegi út 14.

E-mail address: unas@unas.hu

Phone number:

Description of data management during the operation of the webshop This document contains all relevant data management information regarding the operation of the webshop in accordance with the European Union's General Data Protection Regulation No. 2016/679 (hereinafter: Regulation, GDPR) and CXII of 2011. TV. (hereinafter: Infotv.) based on Information on the use of cookies What is a cookie?

The Data Controller uses so-called cookies when visiting the website. The cookie is an information package consisting of letters and numbers that our website sends to your browser with the aim of saving certain settings, facilitating the use of our website and helping us to collect some relevant, statistical information about our visitors.

Some of the cookies do not contain personal information and are not suitable for identifying the individual user, but some of them contain an individual identifier - a secret, randomly generated string of numbers - which is stored on your device, thereby ensuring your identification also provides The operational duration of each cookie is contained in the relevant description of each cookie.

Legal background and legal basis of cookies:

Basically, we distinguish between three types of cookies, cookies that are essential for operation, which serve the proper functioning of the Website, cookies for statistical purposes and cookies for marketing purposes.

The legal basis for data management is your consent in the case of cookies for statistical and marketing purposes based on Article 6 (1) point a) of the Regulation, and the operation of the Website in accordance with Article 6 (1) point f) of the Regulation the legitimate interest necessary to ensure it, in the case of cookies necessary for operation.

The main characteristics of the cookies used by the website: Cookies essential for operation: If you do not accept the use of these cookies, certain functions may not be available to you.

Session cookie: These cookies store the location of the visitor, the language of the browser, the currency of the payment, and their lifetime lasts until the browser is closed, or a maximum of 2 hours.

Age-restricted content cookie: These cookies record the approval of age-restricted content and that the person concerned is over 18 years old, and their lifetime lasts until the browser is closed.

Recommended products cookie: With the "recommend to a friend" function, it records the list of products you want to recommend. Its lifespan is 60 days.

Mobile version, design cookie: Detects the device used by the visitor and switches to full view on mobile. Its lifespan is 365 days.

Cookie acceptance cookie: When you arrive at the page, you accept the statement on the storage of cookies in the warning window. Its lifespan is 365 days.

Logout #2 cookie: According to option #2, the system logs out the visitor after 90 days. Its lifespan is 90 days.

Backend identification cookie: The identifier of the backend server serving the page. It lasts until the browser is closed.

Cookies for statistical purposes: Google Analytics cookie: Google Analytics is Google's analysis tool that helps the owners of websites and applications to get a more accurate picture of their visitors' activities. The service may use cookies to collect information and report statistical data on the use of the website without individually identifying visitors to Google. The main cookie used by Google Analytics is the "__ga" cookie. In addition to the reports generated from website usage statistics, Google Analytics - together with some of the advertising cookies described above - can also be used to display more relevant ads in Google products (such as Google Search) and across the Internet.

Referer cookies: They record the external site from which the visitor came to the site. Their lifetime lasts until the browser is closed.

Last viewed product cookie: Records the products that were last viewed by the visitor. Their lifespan is 60 days.

Last viewed category cookie: Records the last viewed category. Its lifespan is 60 days.

Cart cookie: Records the products placed in the cart. Its lifespan is 365 days.

Intelligent offer cookie: It records the conditions for displaying intelligent offers (e.g. has the visitor been to the site before, has he made an order). Its lifespan is 30 days.

Cookies for marketing purposes: Google Adwords cookie When someone visits our site, the visitor's cookie ID is added to the remarketing list. Google uses cookies, such as NID and SID cookies, in Google products, such as to customize the ads displayed in Google Search. For example, it uses such cookies to remember your most recent searches, your previous interactions with ads or search results from certain advertisers, and your visits to advertisers' websites. AdWords conversion tracking uses cookies. To track sales and other conversions resulting from the ad, cookies are saved on the user's computer when that person clicks on an ad. Some of the common uses of cookies are: to select ads based on what is relevant to the user, to improve reporting on campaign performance, and to avoid showing ads that the user has already seen.

Remarketing cookies: May appear to previous visitors or users when browsing other websites in the Google Display Network or searching for terms related to your products or services

You can find more information on deleting cookies at the following links:

Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11 Firefox: https://support.mozilla.org/en-US /kb/cookies-information-websites-store-on-your-computer Mozilla: https://support.mozilla.org/hu/kb/weboldalak-altal-ellyezett-sutik-torlese-szamito Safari: https://support .apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac Chrome: https://support.google.com/chrome/answer/95647 Edge: https://support.microsoft.com /hu-hu/help/4027947/microsoft-edge-delete-cookies Data managed in order to enter into and fulfill a contract Several cases of data management can be realized in order to enter into and fulfill a contract. We would like to inform you that data processing related to complaint handling and warranty administration is only carried out if you exercise one of the aforementioned rights.

If you do not buy through the webshop, but are only a visitor to the webshop, then the provisions of data management for marketing purposes may apply to you if you give us consent for marketing purposes.

The data processing carried out in order to conclude and fulfill the contract in more detail:

Contact If, for example, you contact us with a question about a product by email, contact form, or phone. Prior contact is not mandatory, you can skip this and order from the webshop at any time.

Handled data The data provided by you during contact.

Duration of data management Data are only processed until the contact is completed.

Legal basis of data management Your voluntary consent, which you give to the Data Controller by contacting us. [Data management according to Article 6 (1) point a) of the Regulation]

Registration on the website By storing the data entered during registration, the Data Controller can provide a more convenient service (e.g. the data subject does not have to be entered again when making a new purchase). Registration is a condition for concluding a contract

Managed data During data management, the Data Controller manages your name, address (invoicing and delivery address), telephone number, e-mail address, business tax number, the characteristics of the purchased product and the date of purchase.

Loyalty program

In the case of persons registered in the frequent customer system operated by the Seller, the Loyalty Program credits collected by you are recorded in the registration account.

When the credits are redeemed, automatic decision-making takes place, the essence of which is that, according to the rules of the Loyalty Program system, we include the Loyalty Program credits you want to use in the purchase price and, according to the rules, we reduce the consideration for the Goods you want to buy.

Duration of data management until withdrawal of A's consent.

Legal basis of data management Your voluntary consent, which you give to the Data Controller by registering [Data management according to Article 6 (1) point a) of the Regulation]

Processing the order During the processing of orders, data management activities are necessary in order to fulfill the contract.

Managed data During data management, the Data Controller manages your name, address (invoicing and delivery address), telephone number, e-mail address, business tax number, characteristics of the purchased product, order number and date of purchase.

If you have placed an order in the webshop, data management and the provision of data are essential for the fulfillment of the contract.

Duration of data management We process data for 5 years according to the statute of limitations under civil law.

Legal basis of data management The fulfillment of the contract. [Data management according to Article 6 (1) point b) of the Regulation]

Issuance of the invoice The data management process takes place in order to issue an invoice in accordance with the legislation and to fulfill the obligation to preserve accounting documents. The Sztv. Pursuant to § 169, paragraphs (1)-(2), economic companies must keep the accounting documents directly and indirectly supporting the bookkeeping.

Processed data Name, address, e-mail address, phone number, business tax number

Duration of data management The issued invoices are processed by Sztv. Based on § 169, paragraph (2), it must be kept for 8 years from the date of issue of the invoice.

Legal basis of data management CXXVII of 2007 on general sales tax. On the basis of Section 159 (1), the issuance of the invoice is mandatory and it must be kept for 8 years on the basis of Section 169 (2) of Act C of 2000 on accounting [Data processing according to Article 6 (1) point c) of the Regulation].

Data management related to the delivery of goods The data management process takes place in order to deliver the ordered product.

Handled data Name, address, e-mail address, phone number.

Duration of data management The Data Manager manages the data until the delivery of the ordered goods.

Legal basis of data management Contract performance [Data management according to Article 6 (1) point b) of the Regulation].

Recipients and data processors of data processing related to the delivery of goods Name of the recipient: GLS General Logistics Systems Hungary Csomag-Logisztikai Kft.

Address of the addressee: 2351 Alsónémedi, GLS Európa u. 2.

Telephone number of the recipient: 06-29-88-67-00

Recipient's e-mail address: info@gls-hungary.com

Recipient's website: https://gls-group.eu/HU/hu/home

The courier service contributes to the delivery of the ordered goods based on the contract concluded with the Data Controller. The courier service handles the personal data received in accordance with the data management information available on its website.

Name of recipient: DPD Hungária Kft.

Address of the addressee: 1158 Budapest, Késmárk utca 14. Building B.

Telephone number of the recipient: +36-1/501-6200

Recipient's e-mail address: dpd@dpd.hu

Recipient's website: https://www.dpd.com/hu/

Name of recipient: Packeta Hungary Kft.

Address of the addressee: 1044 Budapest, Ezred utca 2.

Recipient's phone number: +36 1 400 8806

Recipient's e-mail address: info@packeta.hu

Recipient's website: packeta.hu

Name of recipient: FoxPost Private Limited Company

Address of the addressee: 3200 Gyöngyös, Batsányi János utca 9.

Telephone number of the recipient: +36 1/999-0-369

Recipient's e-mail address: info@foxpost.hu

Recipient's website: foxpost.hu

Name of recipient: Express One Hungary Kft.

Address of the addressee: 1239 Budapest, Európa út 12., BILK Logistics Center L1 building

Recipient's phone number: +36 1 8 777 400

Recipient's e-mail address: ugyfelszolgalat@expressone.hu

Recipient's website: https://expressone.hu/

Recipient's name: Magyar Posta Zartkörűen Mukködő Reszvénytársaság

Address of the addressee: 1138 Budapest, Dunavirág utca 2-6.

Telephone number of the recipient: +36-1/767-8200

Recipient's e-mail address: ugyfelszolgalat@posta.hu

Recipient's website: posta.hu

Management of warranty and guarantee claims Warranty and warranty claims are covered by the 19/2014. (IV. 29.) We must act according to the rules of the NGM decree, which also determines how we must handle your claim.

Managed data

When dealing with warranty and guarantee claims, the 19/2014. (IV. 29.) We must act according to the rules of the NGM decree.

According to the decree, we are obliged to take a record of the warranty or guarantee claim notified to us, in which we record:

your name, address, and your statement that you consent to the processing of your data recorded in the protocol in accordance with the provisions of the decree, the name and purchase price of the movable object sold within the framework of the contract between you and us, the date of execution of the contract, the date of notification of the error, the a description of the defect, the right you wish to assert based on your warranty or guarantee claim, as well as the method of settlement of the warranty or guarantee claim or the reason for rejecting the claim or the right you wish to assert based on it. If we receive the purchased product from you, we must issue a receipt for this, on which it must be stated

your name and address, the data necessary to identify the thing, the time of receipt of the thing, and the time when you can receive the repaired thing.

Duration of data management The company is obliged to keep the record of the consumer's warranty or guarantee claim for three years from the date of its recording, and to present it at the request of the inspection authority.

Legal basis for data management The legal basis for data management is 19/2014. (IV. 29.) NGM decree [4. Compliance with legal obligations under § (1) and § 6 (1)] [Data management according to Article 6 (1) point c) of the Regulation].

Management of other consumer protection complaints The data management process takes place in order to manage consumer protection complaints. If you have contacted us with a complaint, data management and the provision of data are essential.

Processed data Buyer's name, phone number, email address, content of complaint.

Duration of data management Warranty complaints are kept for 3 years based on the Consumer Protection Act.

Legal basis of data management It is your voluntary decision whether to contact us with a complaint, however, if you contact us, the CLV of 1997 on consumer protection. Act 17/A. § (7) we are obliged to keep the complaint for 3 years [data management according to Article 6 (1) point c) of the Regulation].

Data processed in connection with the verifiability of consent During registration, ordering, and subscribing to the newsletter, the IT system stores the IT data related to the consent for later verifiability.

Processed data Date of consent and IP address of the person concerned.

Duration of data management Due to legal requirements, the consent must be proven later, therefore the data storage period is stored for the limitation period after the termination of data management.

Legal basis of data management Article 7 (1) of the Regulation stipulates this obligation. [Data management according to Article 6 (1) point c) of the Regulation]

Data management for marketing purposes Data management related to sending newsletters The data management process takes place in order to send out newsletters.

Processed data Name, address, e-mail address, telephone number.

Duration of data management Until the data subject's consent is revoked.

Legal basis of data management Your voluntary consent, which you give to the Data Controller by subscribing to the newsletter [Data management according to Article 6 (1) point a) of the Regulation]

Remarketing Data management as a remarketing activity is carried out with the help of cookies.

Managed data Data managed by cookies defined in the cookie information.

Duration of data management The data storage period of the given cookie, more information is available here:

Google general cookie information: https://www.google.com/policies/technologies/types/

Google Analytics information: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=hu

Facebook information: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Legal basis for data management Your voluntary consent, which you give to the Data Controller by using the website [data management according to Article 6 (1) point a) of the Regulation].

Further data processing If the Data Controller wishes to carry out further data processing, it provides preliminary information on the essential circumstances of data processing (legal background and legal basis of data processing, purpose of data processing, scope of data processed, duration of data processing).

Recipients of personal data Data processing for the storage of personal data Name of the data processor: UNAS Online Kft.

Contact details of the data processor:

Phone number:

E-mail address: unas@unas.hu

Headquarters: 9400 Sopron, Kőszegi út 14.

Website: unas.hu

The Data Processor stores personal data based on the contract concluded with the Data Controller. You are not entitled to access personal data.

Data processing activities related to sending newsletters Name of the company operating the newsletter system: UNAS Online Kft.

Headquarters of the company operating the newsletter system: Kőszegi út 14, 9400 Sopron

Phone number of the company operating the newsletter system:

E-mail address of the company operating the newsletter system: unas@unas.hu

Website of the company operating the newsletter system: unas.hu

The Data Processor participates in the sending of newsletters based on the contract concluded with the Data Controller. In doing so, the Data Processor processes the name and e-mail address of the data subject to the extent necessary for the newsletter.

Data management related to online payment Name of data controller: OTP Mobil Kft.

The seat of the data controller is: 1138 Budapest, Váci út 135-139. B. intact. 5th em.

Telephone number of the data controller: +36 1/366-6611

E-mail address of the data controller: ugyfelszolgalat@simple.hu

Website of the data controller: www.simplepay.hu

The payment service provider participates in the implementation of the online payment based on the contract concluded with the Data Controller, for which data is transferred to the online payment service provider during the purchase process. In doing so, the online payment service provider handles the invoicing name, name and address, order number and date of the affected person in accordance with its own data management rules.

The purpose of the data transmission: to provide the online payment service provider with the transaction data necessary for the payment transaction initiated by the online payment service provider.

The legal basis for data transfer: the performance of the contract between you and the Data Controller based on Article 6 (1) point b) of the Regulation, which includes payment by the customer, and in the case of online payment, the payment requires data transfer according to this point< /p>

Your rights during data management Within the period of data management, you are entitled to the following rights according to the provisions of the Regulation:

the right to withdraw consent, access to personal data and information related to data management, the right to rectification, restriction of data management, the right to deletion, the right to object, the right to portability. If you wish to exercise your rights, it involves your identification, and the Data Controller must necessarily communicate with you. Therefore, for the purpose of identification, it will be necessary to provide personal data (but the identification can only be based on data that the Data Controller manages about you anyway), and your complaints about data management will be available in the Data Controller's email account within the period specified in this information regarding complaints. If you were a customer of ours and would like to identify yourself in order to handle complaints or warranty, please enter your order ID for identification. Using this, we can also identify you as a customer.

Complaints related to data management will be answered by the Data Controller within 30 days at the latest.

The right to withdraw consent You have the right to withdraw your consent to data management at any time, in which case the data will be deleted from our systems. However, please note that in the case of an order that has not yet been fulfilled, the cancellation may result in us not being able to deliver to you. In addition, if the purchase has already been completed, based on the accounting regulations, we cannot delete the data related to invoicing from our systems, and if you owe us a debt, then based on a legitimate interest in the collection of the claim, we can process your data even if you withdraw your consent.

Access to personal data You are entitled to receive feedback from the Data Controller as to whether your personal data is being processed, and if it is being processed, you are entitled to:

get access to the managed personal data and inform the Data Controller about the following information: the purposes of the data management; categories of personal data processed about you; information about the recipients or categories of recipients to whom the personal data has been or will be communicated by the Data Controller; the planned period of storage of personal data or, if this is not possible, the criteria for determining this period; your right to request from the Data Controller the correction, deletion or restriction of processing of your personal data and, in the case of data processing based on legitimate interests, to object to the processing of such personal data; the right to submit a complaint to the supervisory authority; if the data was not collected from you, any available information about its source; about the fact of automated decision-making (if such a procedure is used), including profiling, as well as, at least in these cases, comprehensible information about the logic used and the significance of such data management and the expected consequences for you. The purpose of exercising the right may be aimed at establishing and checking the legality of data management , therefore, in the event of multiple requests for information, the Data Controller may charge a fair fee in exchange for providing the information.

Access to personal data is ensured by the Data Controller by sending you the processed personal data and information by email after your identification. If you have registered, we provide access so that you can view and check the personal data processed about you by entering your user account.

Please indicate in your request that you are requesting access to personal data or information related to data management.

Right to rectification You have the right to have inaccurate personal data corrected without delay upon request by the Data Controller.

Right to restrict data processing You have the right to have the Data Controller restrict data processing at your request if one of the following conditions is met:

You dispute the accuracy of the personal data, in this case the restriction applies to the period that allows the Data Controller to check the accuracy of the personal data, if the exact data can be determined immediately, the restriction will not apply; the data management is illegal, but you oppose the deletion of the data for any reason (for example, because the data are important to you in order to enforce a legal claim), therefore you do not request the deletion of the data, but instead request the restriction of their use;

The Data Controller no longer needs the personal data for the purpose of the indicated data management, but you require them to present, enforce or defend legal claims; or

You have objected to the data processing, but the legitimate interests of the Data Controller may also be the basis for data processing, in this case, until it is established whether the legitimate reasons of the Data Controller take precedence over your legitimate reasons, the data processing must be limited. If data management is subject to restrictions, such personal data may only be processed with the consent of the data subject, with the exception of storage, or to submit, enforce or defend legal claims, or to protect the rights of another natural or legal person, or in the important public interest of the Union or a member state.

The data manager will inform you in advance (at least 3 working days before the restriction is lifted) of the lifting of the restriction on data management.

Right to erasure - right to be forgotten You have the right to have the Data Manager delete your personal data without undue delay if one of the following reasons exists:

the personal data are no longer needed for the purpose for which they were collected or otherwise managed by the Data Controller; You withdraw your consent and there is no other legal basis for data processing; You object to data processing based on legitimate interest, and there is no overriding legitimate reason (i.e. legitimate interest) for data processing, the personal data was handled unlawfully by the Data Controller and this was established on the basis of the complaint, the personal data is subject to the legal requirements of EU or Member State law applicable to the Data Controller must be deleted to fulfill the obligation. If, for any legitimate reason, the Data Controller has made public the personal data processed about you, and is obliged to delete it for any of the above-mentioned reasons, it is obliged to take the reasonably expected steps - including technical measures - in order to inform the data, taking into account the available technology and the implementation costs controller and other data controllers that you have requested the deletion of the links to the personal data in question or the copy or duplicate of these personal data.

Deletion does not apply if data management is necessary:

for the purpose of exercising the right to freedom of expression and information; fulfilling the obligation under the EU or Member State law applicable to the data controller requiring the processing of personal data (such case is data processing in the context of invoicing, as the retention of the invoice is required by law), or for the purpose of performing a task carried out in the public interest or in the exercise of public authority granted to the data controller; to present, enforce and defend legal claims (e.g. if the Data Controller has a claim against you and has not yet fulfilled it, or a consumer or data management complaint is in progress). Right to object You have the right to object at any time to the processing of your personal data based on a legitimate interest for reasons related to your own situation. In this case, the Data Controller may no longer process the personal data, unless it proves that the data processing is justified by compelling legitimate reasons that take precedence over your interests, rights and freedoms, or that are related to the presentation, enforcement or defense of legal claims .

If personal data is processed for direct business acquisition, you have the right to object at any time to the processing of your personal data for this purpose, including profiling, if it is related to direct business acquisition. If you object to the processing of personal data for the purpose of direct business acquisition, then the personal data may no longer be processed for this purpose.

Right to portability If the data management is carried out in an automated way or if the data management is based on your voluntary consent, you have the right to ask the Data Controller to receive the data you have provided to the Data Controller, which the Data Controller xml, provided to you in JSON or csv format, if this is technically feasible, you can request that the Data Manager forward the data in this format to another data manager.

Automated decision-making You have the right not to be subject to the scope of a decision based solely on automated data management (including profiling) that would have legal effects on you or would similarly significantly affect you. In these cases, the Data Controller is obliged to take appropriate measures to protect the rights, freedoms and legitimate interests of the data subject, including at least the right of the data subject to request human intervention on the part of the data controller, to express his point of view and to submit objections to the decision.

The above does not apply if the decision:

Needed to conclude or fulfill the contract between you and the Data Controller; is made possible by EU or member state law applicable to the Data Controller, which also establishes appropriate measures for the protection of your rights and freedoms, as well as your legitimate interests; or based on your express consent. Logging into the data protection register Infotv. pursuant to its provisions, the Data Controller had to register certain data operations in the data protection register. This reporting obligation ceased on May 25, 2018.

Data security measures The Data Controller declares that it has taken appropriate security measures in order to protect personal data from unauthorized access, alteration, transmission, disclosure, deletion or destruction, as well as from accidental destruction and damage, as well as from changes in the technology used against becoming inaccessible.

The Data Controller will do everything within its organizational and technical capabilities to ensure that its Data Processors also take appropriate data security measures when working with your personal data.

Possibilities of legal remedies If you believe that the Data Controller has violated a legal provision regarding data management, or has not fulfilled one of your requests, you can initiate the investigation procedure of the National Data Protection and Freedom of Information Authority (address: 1363 Budapest, Pf. 9) in order to terminate alleged illegal data management ., e-mail: ugyfelszolgalat@naih.hu, telephone numbers: +36 (30) 683-5969 +36 (30) 549-6838; +36 (1) 391 1400).

We would also like to inform you that in the event of a violation of the legal provisions on data management, or if the Data Controller has not fulfilled any of your requests, you may file a civil lawsuit against the Data Controller in court.

Modification of data management information The Data Controller reserves the right to modify this data management information in a way that does not affect the purpose and legal basis of data management. By using the website after the amendment enters into force, you accept the amended data management information.

If the Data Controller wishes to carry out further data processing in relation to the collected data for a purpose other than the purpose of their collection, it will inform you of the purpose of the data processing and the following information before the further data processing:

on the period of storage of personal data, or if this is not possible, on the criteria for determining the period; of your right to request from the Data Controller access to your personal data, their correction, deletion or restriction of processing, and in the case of data processing based on legitimate interests, you may object to the processing of personal data, and in the case of data processing based on consent or a contractual relationship, you may request data portability provision of rights; in the case of consent-based data management, about the fact that you can withdraw consent at any time, about the right to submit a complaint to the supervisory authority; about whether the provision of personal data is based on legislation or a contractual obligation or is a prerequisite for concluding a contract, as well as whether you are obliged to provide personal data, and what possible consequences the failure to provide data may have; about the fact of automated decision-making (if such a procedure is used), including profiling, as well as, at least in these cases, comprehensible information about the logic used and the significance of such data management and the expected consequences for you. The data processing can only start after this, if the legal basis of the data processing is consent, in addition to the information, you must also consent to the data processing.

Delivery left at the post office and at the post office We would like to draw your attention to the fact that Magyar Posta Zrt. identifies the recipient in accordance with the provisions of the data management information sheet in force at all times, therefore, where appropriate, you may request to provide your personal data when receiving the delivery by post or post office.

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